School of Biological Sciences Tech Support

Our team provides technical support to faculty, staff, and graduate students in the school. We strive to ensure that all members of the School have the necessary technical tools to achieve their academic and research goals.

Meet Our Team

Matt Martinez

Matthew Martinez

Director of Computing
Phone: 949.824.8832
Email Matt Martinez
Karl Cannon

Karl Cannon

Desktop Support
Phone: 949.824.0482
Email
Karl Cannon
UCI School of Biological Sciences Logo

Don Ma

Printer Specialist
Phone: 949-824-4631
Email Don Ma
Carolina Manel

Carolina Manel

Application Developer
Email Caro Manel
Eric Sanchez headshot

Eric Sanchez

Network Administrator
Phone: 949.824.8485
Email Eric Sanchez

How We Can Help

Hardware

  • Up-to-date UCI-owned Windows and Mac Computers
  • Printers, standalone and department Xerox machines
  • Mobile Devices, as required for University business
  • Legacy instruments, as feasible for core facilities and research
  • Legacy instruments: As feasible for core facilities and research

AV Support

Purchasing

Software

  • Productivity Software: Microsoft 365, Adobe Suite, Sophos Anti-Virus
  • Graphpad Prism
  • Lasergene DNAStar
  • Reference managers
  • BioRender

Security and Network

  • Network security remediation, Software updates and patching, Security cameras
  • IP address management for the School, Network security compliance, Troubleshooting and non-standard configurations
  • Training and documentation

Programming

  • Custom application support and development, WordPress multisite configuration and maintenance, Legacy website support

Support policies and restrictions

Due to Liability Issues:

  • Equipment submitted for service to Bio Sci Computing Services must be University property AND used for University purpose.
  • User must demonstrate proof of license for all software (i.e. Microsoft Office, Photoshop, Acrobat) before Bio Sci Computing Services will install any licensed software.
  • Request for data backups and data transfers must not contain private personal data (i.e. Social Security Numbers, Drivers License numbers) as to comply with SB1386.
  • The user is responsible for data backups. In the event that data is lost, BioSci Computing will provide a best effort to recover it.